Your privacy matters to x8bet. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a player in the Philippines.
Summary: x8bet collects personal data to operate your account, process transactions, comply with Philippine law, and keep the platform safe. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
x8bet ("we," "us," "our," or "x8bet") is committed to protecting the privacy and personal data of all users of the x8bet platform (the "Platform"). This Privacy Policy describes how x8bet collects, uses, stores, shares, and protects personal information in connection with your use of the Platform, including the x8bet website and any related services.
This Privacy Policy is issued in compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering for or using the x8bet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Privacy Policy should be read together with the x8bet Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.
x8bet collects the following categories of personal data from users of the Platform:
Sensitive Personal Information: Certain data we collect — such as government ID numbers and financial account details — constitutes sensitive personal information under the Data Privacy Act of 2012. x8bet applies heightened security measures to the storage and processing of such data.
x8bet collects personal data through the following means:
x8bet uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and device data |
| Age verification (21+ requirement) | Date of birth, government ID data |
| Processing deposits and withdrawals | Financial data, identity data |
| KYC and anti-money laundering compliance | Identity, financial, and activity data |
| Fraud detection and platform security | Technical, activity, and financial data |
| Customer support and dispute resolution | Identity, contact, and activity data |
| Responsible gaming monitoring | Gaming activity and account data |
| Personalised promotions and bonuses | Activity and preference data (with consent) |
| Platform improvement and analytics | Anonymised technical and activity data |
| Legal and regulatory compliance | All categories as required by law |
x8bet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.
x8bet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
x8bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party service providers who assist x8bet in operating the Platform, including KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, customer support platforms, and fraud detection services. These providers are contractually bound to process your data only on x8bet's instructions and in accordance with applicable data protection law.
Philippine government agencies, regulatory bodies, law enforcement authorities, and courts where disclosure is required by applicable law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments.
In the event of a merger, acquisition, restructuring, or sale of all or part of x8bet's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Privacy Policy. You will be notified of any such transfer via the email address associated with your x8bet account.
x8bet uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the x8bet website. They help us recognise your device, maintain your session, and understand how you use the Platform.
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the x8bet Platform. For strictly necessary cookies, no opt-out is available as they are essential to Platform operation.
x8bet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, x8bet retains account and transaction data for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations and gaming regulatory requirements. KYC documentation is retained for the same minimum period.
Gaming activity logs and customer support records are retained for a minimum of three (3) years. Technical and device data collected through cookies and server logs is retained for up to twelve (12) months.
Where personal data is no longer required for any lawful purpose, x8bet will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.
Note: Even after you close your x8bet account, we are required by Philippine law to retain certain records for regulatory compliance purposes. This retention is mandatory and cannot be waived by individual request.
x8bet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, x8bet will notify the National Privacy Commission (NPC) of the Philippines and affected users in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 16-03.
Your Responsibility: While x8bet takes extensive measures to protect your data, you are also responsible for keeping your x8bet login credentials secure. Never share your password with anyone, including x8bet support staff, who will never ask for your password.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by x8bet:
To exercise any of these rights, please contact x8bet support via live chat on the Platform. x8bet will respond to all data rights requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.
The x8bet Platform is strictly intended for persons who are 21 years of age or older. x8bet does not knowingly collect personal data from individuals under the age of 21. If x8bet becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, the data will be deleted, and any deposits will be returned.
If you are a parent or guardian and believe that a minor has registered on the x8bet Platform, please contact x8bet support immediately so that appropriate action can be taken.
The x8bet Platform does not contain links to third-party websites. All navigation within the Platform remains within the x8bet domain. x8bet is not responsible for the privacy practices of any third-party payment processors (such as GCash, PayMaya, BPI, BDO, or Metrobank) whose services you access independently in connection with your x8bet transactions. We encourage you to review the privacy policies of any third-party service providers you use.
x8bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, x8bet will notify registered users via the email address associated with their account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is always displayed at the top of this page. Your continued use of the x8bet Platform after any amendments have taken effect constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with the amended Privacy Policy, you must cease using the Platform and may request account closure as described in the Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or x8bet's data processing practices, please contact our Data Protection Officer via live chat on the Platform or in writing at the following address (plain text — not a clickable link):
Data Protection Officer — x8bet
Email: [email protected]
Response Time: x8bet aims to acknowledge all privacy-related enquiries within 72 hours and to provide a substantive response within 30 days.
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data rights under the Data Privacy Act of 2012 have not been respected by x8bet.
Your Privacy at a Glance
Six key commitments x8bet makes to every Filipino player regarding their personal data.
All data transmitted between your device and x8bet is protected by SSL/TLS encryption. Your personal and financial information is never sent in plain text over the internet.
x8bet does not sell, rent, or trade your personal data to third parties for marketing purposes — ever. Your information is used only to operate your account and comply with Philippine law.
x8bet's data practices are designed to comply with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and the regulations of the National Privacy Commission.
Access, correct, or request deletion of your data at any time. x8bet responds to all data rights requests within 30 days in line with the Data Privacy Act of 2012.
Only authorised x8bet personnel with a legitimate need can access your personal data. Role-based access controls and audit logs are in place across all internal systems.
In the unlikely event of a data breach, x8bet will notify affected users and the National Privacy Commission within the timeframes required by Philippine law.
Your data is safe with us. Join thousands of Filipino players who trust x8bet for secure, fair, and responsible online gaming. Must be 21 or older to register.